Which insurers AI recommends in Indonesia

We asked ChatGPT and Google AI Mode the 199 questions people in Indonesia ask about insurance, 398 answers in all. Allianz Indonesia, AXA Mandiri, and Prudential Indonesia are the insurers AI names most.

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INSURANCE AI VISIBILITY STUDY · INDONESIA

Who AI recommends among insurers.

Edition 1 · October 20, 2026

Every figure on this page comes from answers given on one day, to the same questions, asked in Indonesian on each engine.

199buyer questions
398AI answers analysed
2AI engines
26insurers tracked

Short answer: Allianz Indonesia is the insurer AI recommends most in Indonesia: ChatGPT and Google AI Mode name it in 46% of answers to 199 insurance questions. Next come AXA Mandiri (17%) and Prudential Indonesia (16%).

The full report is free with a work email: every question with the insurers each engine named, the sites AI cites and the data as CSV and PDF. Open the full report.

KEY FINDINGS

What AI tells people in Indonesia.

  1. Allianz Indonesia is the insurer AI names most: it appears in 46% of answers.
  2. Allianz Indonesia, AXA Mandiri, and Prudential Indonesia together take 39% of all insurer mentions.
  3. Allianz Indonesia is also the insurer AI names first most often, in 22% of answers.
  4. Every engine names Allianz Indonesia most often.
  5. In questions about asuransi mobil dan motor, Asuransi Astra leads with 44%.
TOP 10

The insurers AI names most often.

Visibility is the share of answers that name the brand, averaged over every question and engine. Share of voice is the brand’s share of all mentions.

01Allianz Indonesiashare of voice 22%46%
02AXA Mandirishare of voice 8.4%17%
03Prudential Indonesiashare of voice 7.9%16%
04Zurich Indonesiashare of voice 7.9%16%
05Asuransi ACAshare of voice 5.6%12%
06Asuransi Astrashare of voice 5.5%11%
07Chubb Indonesiashare of voice 5%10%
08Manulife Indonesiashare of voice 5%10%
09BCA Insuranceshare of voice 4.5%9.3%
10Asuransi Sinar Masshare of voice 3.8%7.8%
BY ENGINE

Each engine has its own favourites.

ChatGPT
  1. Allianz Indonesia45%
  2. AXA Mandiri15%
  3. Prudential Indonesia14%
  4. Asuransi ACA14%
  5. Zurich Indonesia14%
Google AI Mode
  1. Allianz Indonesia47%
  2. AXA Mandiri20%
  3. Zurich Indonesia19%
  4. Prudential Indonesia19%
  5. Asuransi Astra13%

Loading the full report…

QUESTIONS

Frequently asked questions.

Which insurer does AI recommend most in Indonesia?

Allianz Indonesia is the insurer AI recommends most in Indonesia: ChatGPT and Google AI Mode name it in 46% of answers to 199 insurance questions. Next come AXA Mandiri (17%) and Prudential Indonesia (16%).

Which insurer does AI name first most often in Indonesia?

Allianz Indonesia is named first in 22% of answers, more often than any other insurer.

Do ChatGPT and Google AI Mode recommend the same insurers?

Not always. The insurer each engine names most: Allianz Indonesia on ChatGPT (45%) and Allianz Indonesia on Google AI Mode (47%).

How was this study made?

We asked ChatGPT and Google AI Mode the same 199 questions people in Indonesia ask about insurance, in Indonesian, on October 20, 2026: 398 answers in all. An insurer counts when the answer names it; every question has the same weight on every engine.

Where can I get the full report?

Free with a work email at https://reaudit.io/rankings/studies/insurance/indonesia#full-report: every question with the insurers each engine named, the sites AI cites and the data as CSV and PDF.

How can an insurer appear more often in AI answers?

AI engines name the insurers that the pages they read and cite name: your own pages, comparison sites, news and official sources. Answer buyers’ questions clearly on your site, be present on the sites AI cites in your market, and track the questions that matter on every engine.

METHOD

How this study was made.

Period
October 20, 2026
Questions
199 questions in 8 topics, written the way people in Indonesia search
Engines
ChatGPT, Google AI Mode
Answers
398
Counting
A brand counts when the answer names it. Every question has the same weight on every engine; repeated runs of a question are averaged. Comparison sites, brokers and public bodies are measured too, but ranked separately from insurers.
  • Asuransi mobil dan motor · 25
  • Asuransi rumah dan properti · 25
  • Asuransi kesehatan · 25
  • Asuransi jiwa dan perlindungan · 25
  • Asuransi usaha dan UMKM · 24
  • Asuransi perjalanan dan lainnya · 25
  • Perbandingan perusahaan asuransi · 25
  • Klaim dan layanan nasabah · 25
  • Asuransi mobil all risk terbaik di Indonesia untuk mobil baru?Asuransi mobil dan motor
  • Asuransi rumah terbaik di Indonesia untuk rumah tapak?Asuransi rumah dan properti
  • Asuransi kesehatan swasta terbaik di Indonesia untuk keluarga?Asuransi kesehatan
  • Asuransi jiwa terbaik di Indonesia untuk kepala keluarga?Asuransi jiwa dan perlindungan
  • Asuransi usaha terbaik untuk UMKM di Indonesia?Asuransi usaha dan UMKM
  • Asuransi perjalanan terbaik untuk umrah dari Indonesia?Asuransi perjalanan dan lainnya
  • Perusahaan asuransi terbaik di Indonesia saat ini?Perbandingan perusahaan asuransi
  • Cara klaim asuransi mobil setelah kecelakaan?Klaim dan layanan nasabah

How to cite: Reaudit, Insurance AI Visibility Study — Indonesia, edition 1 (October 20, 2026). https://reaudit.io/rankings/studies/insurance/indonesia

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OTHER MARKETS

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